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  1. Try risk-free for 60 days - if it's not working for you, we'll make it right
  2. $4.95 flat shipping across NZ

Shipping & Delivery

At Juno, we’re committed to providing not only the highest quality products, but also exceptional customer service. We know you're keen to get started on your journey to better sleep - and we're just as excited to get your order to you.

Shipping within New Zealand

We currently ship throughout NZ using tracked courier services. Once your order is packed and ready to go, you'll receive a confirmation email tracking details so you can follow its journey to your doorstep. 

  • Processing time: Orders are packed and shipped within 1-2 business days.
  • Delivery time: Most parcels arrive within 2-3 working days, depending on your location
  • Rural delivery: Please allow a little extra time for rural addresses

Shipping to Australia

We also ship to Australia using tracked delivery. 

  • Processing time: Orders are packed and shipped within 1-2 business days.
  • Delivery time: Most parcels arrive within 5-10 working days, depending on your location
  • Rural delivery: Please allow a little extra time for rural addresses

Shipping Rates

We offer a flat-rate shipping to keep things simple:

  • New Zealand: $4.95 
  • Australia: $25.00

How we Deliver

All orders are sent with Authority to Leave (non-signature required). This means your parcel will be left in a safe place at your delivery address if you're not home. If there’s no obvious secure spot, the courier may leave a collection card with further instructions.

Please ensure your delivery address is safe to receive unattended parcels. Juno is not responsible for any lost or stolen parcels once delivery has been confirmed by the courier.

Delivery Questions or Issues?

If your parcel hasn’t arrived within the expected timeframe, or something’s not quite right, please email us at support@junowellbeing.co.nz and we’ll make it right. We’re here to help.